Note that when TeamViewer is run as described above, it is a special pre-configured version of the TeamViewer program that can never be accessed by anyone other than Q.W. It’s like unplugging a telephone from the wall and Q.W. When the TeamViewer session is closed, your computer screen can no longer be accessed remotely through TeamViewer. To terminate the TeamViewer session, click the red close button (X) on the TeamViewer Server Control window as shown below.

Step 5: Terminate the TeamViewer session. Remain on the phone as your issue is identified and resolved. Page customer support person can view and navigate your computer screen. Step 4: Read the 9-digit ID number to the customer support rep over the phone. Step 2: Click this link for TeamViewer On-line Support.Ī window like the one below should appear. Establish phone contact with customer support before running TeamViewer, and then remain on the phone with customer support during the TeamViewer session. Page for direct on-line technical support using TeamViewer.

Registered users with a Customer Support Plan are welcome to contact Q.W. To run TeamViewer on your computer follow these steps: A picture is worth a thousand words and viewing your screen enables support personnel to quickly resolve your issues and show you how to perform specific tasks. TeamViewer is a program that allows authorized Q.W.Page support staff to view your computer screen remotely.

Teamviewer support telephone